Privacy Policy
Last Updated: 2026
This Privacy Policy explains how ourcitycentre-shf.com ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related to, operated, or connected thereto (collectively, the "Site"). Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We collect information in the following ways:
- Personal Information: Name, email address, and other details you voluntarily provide when contacting us or signing up for our mailing list.
- IP Address: Your Internet Protocol (IP) address is automatically recorded when you access the Site.
- Cookies: We use cookies and similar tracking technologies to monitor activity on the Site and store certain information.
- Usage Data: Information about how you interact with the Site, including pages visited, time spent, links clicked, and referral sources.
- Device Information: Browser type, operating system, and other technical data about your device.
How We Use Information
We use the information collected for the following purposes:
- Conducting analytics to understand Site performance and user behaviour.
- Affiliate tracking to monitor referrals and commissions from partner casinos.
- Site improvement and optimisation of user experience.
- Responding to enquiries and communications from visitors.
- Complying with legal obligations and protecting our legal interests.
- Marketing and promotional communications (where you have opted in).
Cookie Policy
We use the following types of cookies:
- Essential Cookies: Required for Site functionality and security.
- Analytics Cookies: Used to measure Site usage and performance.
- Affiliate Tracking Cookies: Enable us to track referrals to partner casinos and calculate commissions.
- Marketing Cookies: Track your interaction with advertisements and promotional content.
You may opt out of non-essential cookies through your browser settings or by managing your cookie preferences on our Site. Please note that disabling essential cookies may impair Site functionality.
Third-Party Links
Our Site contains links to third-party casino websites, affiliate partners, and other external sites. We are not responsible for the privacy practices, content, or policies of these external websites. We strongly encourage you to read the privacy policies of any third-party sites before providing personal information or engaging with their services. Your use of third-party sites is at your own risk and subject to their terms and conditions.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, you have the following rights:
- Right of Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You may request correction of inaccurate or incomplete data.
- Right to Erasure: You may request deletion of your personal data in certain circumstances.
- Right to Restrict Processing: You may request limitation of how we use your data.
- Right to Data Portability: You may request your data in a portable format.
- Right to Object: You may object to certain processing activities, including marketing communications.
To exercise any of these rights, contact us using the details provided below.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Generally, we retain data for a maximum of three years, unless a longer retention period is required by law or for legitimate business purposes such as affiliate tracking and accounting. You may request deletion of your data at any time, subject to legal obligations and operational requirements.
Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, please contact us:
Email: privacy@ourcitycentre-shf.com
We will respond to your request within 30 days of receipt, in accordance with applicable data protection legislation.